Sberbank has developed and implemented a unique tech solution: now client managers of Sberbank CIB1, Sberbank’s corporate and investment banking business, will have mobile workplaces which will allow them to perform operations remotely in various automated systems of the bank. The solution has been developed on an absolutely new Sberbank tech platform – the Single Frontal System.
Sberbank CIB’s client managers will get online access to necessary information and services on their tablet computers, such as client data, transactions in progress, business calendar, a list of tasks, industry and corporate news, analytical information, product and client presentations. This will result in a considerable reduction of time required for working with such information and services, and client managers will gain more mobility, while their operations will become more technologically advanced.
“Work with the largest clients has its specific features: it requires impeccable quality, immediate response, and a special approach to security,” said Sergei Babayan, Sberbank’s Vice President, Head of Sberbank CIB’s Largest Clients Coverage Department. “Our solution is unique and fully takes these requirements into account. It is very important for Sberbank to stay in touch with its clients at any moment and be ready to solve their issues at any time. The new technology allows our managers to provide our clients with a prompt response and top-notch services.”
Sberbank is Russia’s largest bank and a leading global financial institution. Sberbank holds almost one third of aggregate Russian banking sector assets, it is the key lender to the national economy and the biggest deposit taker in Russia. The Central Bank of the Russian Federation is the founder and principal shareholder of Sberbank owning 50% of the Bank's authorized capital plus one voting share, with the remaining 50% held by domestic and international investors. Sberbank has more than 145 million customers in 21 countries. Sberbank has the largest distribution network in Russia with almost 15,000 branches, and its international operations include UK, US, CIS, Central and Eastern Europe, India, China, Turkey and other countries.
Sberbank CIB is the corporate and investment banking business of Sberbank. Its key areas of activity are corporate finance (including trade finance), the documentary business2, investment banking services, trade operations with securities, and private equity. Sberbank’s corporate and investment banking business provides integrated financial solutions and investment advisory services to its clients, which include major corporations, financial institutions, sovereign states and federal and sub-federal government bodies and organisations.